Novanet Express is restricted to registered Novanet library patrons (faculty, staff and students of member institutions and Nova Scotia residents who are 18 years of age or older). If you would like to register as a Novanet patron, and have not already done so, please visit our Circulation Desk.
Search Novanet (Primo)
LOG IN: You will need to sign in to place a Novanet Express request. Select Sign In at the top right of the search page. You will be prompted to enter your barcode. For NSCAD faculty, staff and students, this is found on the back of your NSCAD ID. Off-Campus borrowers can find their barcode on the front of their Novanet or public library card. The password is usually the last four digits of your phone number. Please contact the Circulation Desk if you encounter problems signing in.
BOOKS: Once signed in to your account, search the catalogue to find the item that you wish to request. Click on the title. Under the Get It heading, click on the hold link. Choose the desired pickup location. You may also fill in any other fields as desired at this point. Click on the Send Request link.
COPIES: Once signed into your account, search for the item in the catalogue; from the results list, click on the desired title. Under the Document Delivery & More heading, click on Click here for more options. Click on Request Item Via Document Delivery. Sign into the request form using your library card barcode and password (the same as you logged into your Novanet account). Fill in any further information you have about the item, especially asn ISBN or ISSN. Change the pickup location if desired. Accept the copyright statement at the bottom of the request. Click on Submit.
Don't forget to sign out after you've finished placing your request(s)!
A NOTE ON PHOTOCOPY REQUESTS: Copyright law prohibits photocopying more than one chapter of a book, or one article from a particular journal issue.
Search Novanet Classic.
LOG IN: To place a request in Novanet Classic, you will need to log in. Click on the yellow box at the far right that says Log in to your library account. You will be prompted to enter your barcode. For NSCAD faculty, staff and students, this is found on the back of your NSCAD ID. Off-Campus borrowers can find their barcode on the front of their Novanet or public library card. The password is usually the last four digits of your phone number. Please contact the Circulation Desk if you encounter problems signing in.
NOVANET EXPRESS FOR BOOKS: Search for the item in the Novanet Classic catalogue. From the list of results, click on the title. From the record view, click on the Title Request button near the top of the screen. Choose the appropriate pick up location from the drop-down Pickup/Delivery location list. Click Go and then Go again. You will be notified by email when your item arrives.
Is there any charge for this service?
No, this service is free for Novanet patrons.
How long will my request take to arrive?
Generally, requested material arrives within 3-5 days.
How long do I have to pick the item up?
Material will be held for 7 days from arrival.
How do I cancel a request?
Please contact our Interlibrary Loans Technician, Detta Morrison-Phillips (firstname.lastname@example.org or 902-494-8255). She will notify the lending library that you wish to cancel your request. Please note that the option to cancel a request from within your Novanet account will not alert the lending library that you wish to cancel the request.
What if the item I want is currently on loan?
Make sure that you check all locations, to see if a copy is available at another location. If not, you can still request the item - this will place a hold on the item, so that you'll be notified when it becomes available. You could also ask about placing a request through Relais for the item, as that may be more expedient. Please contact Detta Morrison-Phillips (email@example.com or 902-494-8255) for more information.
How will I know when my requested material arrives, and where do pick it up?
You will be notified by email that the item has arrived. You can pick it up at the NSCAD Library Circulation Desk.
Can I request articles to be delivered in print?
Photocopy requests are, by default, delivered to your email address.If you would prefer a print copy of the article you are requesting, please change Delivery Method on the Relais form from Email Link to Pickup. Print copies generally take longer to arrive.