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NSCAD Library: Library Services During COVID-19

The NSCAD Library is Atlantic Canada’s largest library dedicated to fine arts, craft, and design. It houses an extensive collection of print and media resources, online databases, and special collections to support learning in all subjects taught at NSCAD

NSCAD Library _ Library Services During COVID-19

Frequently asked questions

Is the Library Open?

I don't have a Library card. How can I register to borrow items from the Library and use online resources?

Can I borrow items from the Library?

Can I return my books?

Will loans be extended?

How can I use the Library from home?

I am a faculty member and I have items on course reserve. What can I do to make those items available to my students?

Can I still request Interlibrary Loans?

Who can I contact if I have a question or concern?

Please contact Rebecca Young, Director of Library services:


Is the Library Open?

The Library has moved to virtual operations as the NSCAD campuses are currently not open. As of 18 March, 2020, NSCAD Campus access is limited to all but essential personnel or for employees needing to access the campus for a very limited time and purpose. Library staff have begun to return to campus in a limited, but regular way, and so are working both remotely and on site to support as many requests and services that are possible during the closure.

I don't have a Library card.  How can I register to borrow items from the Library?

Registering with the Library to place Interlibrary Loan requests and fully search the Novanet catalogue:
In order to see all of the material available to you in the Novanet catalogue and place interlibrary loan requests for digital material, you need to sign in to the catalogue with a library barcode and password (different from a Webadvisor username and password).

If you are a current NSCAD student, staff or faculty member, and haven't used the library, your barcode should be on the back of your ID card, and your password should be the last four digits of your phone number.*

If you are a NSCAD student, staff or faculty member who does not have a library barcode, you can receive the barcode and password by registering with the library through the Form Portal on NSCAD's Navigator page. 

If you have graduated from NSCAD, but need to continue to use the catalogue and place interlibrary loan requests for digital articles and book chapters, please email Janice Fralic-Brown to register with the library.

*If you have your barcode and password, but are still unable to log in to the catalogue, your patron account, or the Interlibrary loan request form, please contact Janice Fralic-Brown or Detta Morrison-Phillips for assistance.

Can I borrow items from the Library?

Yes. We have developed a "Curbside/Service Centre Pick-up Service” so that registered Novanet patrons can borrow items from the Library's on-site circulating collections during the closure. Here’s how it works: 

1. In the Novanet catalogue you can place holds for circulating items in our collection, or, if you are a NSCAD student, staff or faculty, you can fill out an online form  found on in the NSCAD Forms Portal.  

2. Someone from the library staff will: 

  • confirm they’ve received your request and determine if any further information is needed, 
  • check the library collection at the earliest possible opportunity to determine if the material you requested is available, 
  • sign out the available items to you in the Novanet system,  
  • package them, and 
  • contact you to let you know the items are ready for you to pick up or to let you know of any items on your list that couldn’t be filled and assist you to determine possible alternatives.  

3. To pick up your material:

  •  set up an appointment time to pick up the material outside the library;  or
  •  ask library staff to leave the package in the Service Centre and specify the date and time you will be by to retrieve it (Currently, guaranteed open hours for the Service Centre are Tuesdays and Thursdays, 9 a.m. to 2:00 p.m.); or
  •  make alternative arrangements that will serve your needs, comply with Public Health guidelines, and are practicable for library staff to fulfil.    

If you have further questions or concerns about borrowing library materials please contact Jan Fralic-Brown, Circulation Supervisor,  or Rebecca Young, Director of the Library . 

Can I return my books?

The Killam library at Dalhousie University (6225 University Ave.) has a 24 hour outside book drop available for public use, as well as the book drops at Public Libraries. Some Novanet libraries are also allowing items from other libraries to be returned at their location but you should check on their website before heading to them. Also, if you have permission to access the Fountain campus on other business, you can leave your returned library material with Security and they will put it in the library. 

Will loans be extended?

Extended loans to September 30 2020 will be provided for all loans during this period of time except for items that were originally loaned prior to this academic year (i.e. items that are months overdue). Further good news – there will be no overdue fines on any general loan materials. This applies to all borrowers, including members of the public as well as our academic communities. 

How can I use the Library from home?

The Library has pages on our guide to help you access Library resources from home.

Our databases page will help you get online access to full-text articles, ebooks, journals and streamed videos: Databases A-Z

You can still get access to ebooks and full text content through the Novanet Catalogue*: Novanet
*only those ebooks and full text articles explicitly available to all Novanet borrowers and NSCAD patrons.

For general information on using resources while off-campus, use the Off Campus Access page: Off Campus Access

I am a faculty member and I have items on course reserve. What can I do to make those items available to my students?

For faculty who have course reserve items, we are working on providing them in alternate formats, and we can assist with making resources available through Brightspace if needed. Please send any requests for library materials (books, print resources, DVDs, streamed content) to me, Rebecca Young, Director of Library Services. Library staff and myself will endeavour to find licensed and open access digital versions of texts, readings, video, journals and so on.

For your course readings, you should take advantage of our Syllabus Service:
We can assist you in making your course readings easily accessible to students through Brightspace while respecting NSCAD licensing agreements and Canadian copyright.  Using your course reading list, a Librarian will create persistent URLs (PURLs) for content licensed through our online databases and place them in your Brightspace course content space. This service is available to all NSCAD Faculty.

You can find out more about the Syllabus Service by checking out the Syllabus Service Guide or contacting Lelland Reed, our Collections and Systems Librarian.

While preparing your course materials, you can check out our copyright guidelines here.  

Can I still request Interlibrary Loans?

Requests for books within Novanet can now be filled (with some exceptions), using Novanet Classic. Requests for physical materials from libraries outside Novanet are still not able to be filled and currently are being automatically cancelled. Requests for articles or book chapters may be submitted and will be filled depending upon availability. For more information, contact Detta Morrison-Phillips or Jan Fralic-Brown.